Do you offer an online customer community?

Do you offer an online customer community?

Yes! It's called the Acquia DAM Community. This our online knowledge base and customer community is a resource for you at all stages of your digital asset management (glossary term, activate to view definition) (DAM) and product information management journey. The community provides:

• A central location for all educational, training, and enrichment resources
• An easy way to log and track support cases organization-wide
• A place to find inspiration by seeing what other admins are doing, including discussing site use in the member-to-member discussion forum
• A peer network to connect with other Acquia DAM admins

We feel that this last goal, a peer network, is particularly important. Because many DAM admins have a unique - and often solitary - role at their organization, the DAM Community helps you develop valuable professional relationships with people who understand the language of your work.

DAM Community features

Need help? The Acquia DAM Community is your resource for questions. Find the following in the app:

• Community discussion forum: Ask questions and request input from your peers. Philosophize on DAM topics with other admins, compare notes on DAM processes, and discover solutions that work for other admins.
• Customer Support: Chat with or submit a support ticket to DAM Customer Support. See all your open support cases and feature requests, including any related correspondence to the support team. DAM admins can manage and monitor all cases for their organizations. Community access levels are determined by your role in your DAM site.
• Knowledge base articles: Learn how to accomplish things in the DAM.
• Search: Find answers within the knowledge base, Acquia Academy trainings, posts in the discussion forum, DAM blogs, DAM User Groups, and more.
• User groups and webinars: Access and register for all upcoming DAM User Groups, webinars, and training opportunities. 
• DAM system status: Subscribe to the system status to track outages. 
• Acquia Academy: Participate in online training courses and videos at your leisure to improve your DAM skills.
• Our product roadmap: Track upcoming and the latest product releases. Access our Trello board from the roadmap to vote on features you care about.

The Acquia DAM Community offers resources, training, and discussion groups that helps you empower your users and yourself, and it can help you succeed in your job. It also allows you to elevate other admins, learn, mentor, inspire, grow, and take your DAM site to the next level. It will continue to evolve and expand to meet your needs and desires, because we've built it with you in mind.

We feel that this last goal, a peer network, is particularly important. Because many DAM admins have a unique - and often solitary - role at their organization, the DAM Community helps you develop valuable professional relationships with people who understand the language of your work.

DAM Community features

Need help? The Acquia DAM Community is your resource for questions. Find the following in the app:

• Community discussion forum: Ask questions and request input from your peers. Philosophize on DAM topics with other admins, compare notes on DAM processes, and discover solutions that work for other admins.
• Customer Support: Chat with or submit a support ticket to DAM Customer Support. See all your open support cases and feature requests, including any related correspondence to the support team. DAM admins can manage and monitor all cases for their organizations. Community access levels are determined by your role in your DAM site.
• Knowledge base articles: Learn how to accomplish things in the DAM.
• Search: Find answers within the knowledge base, Acquia Academy trainings, posts in the discussion forum, DAM blogs, DAM User Groups, and more.
• User groups and webinars: Access and register for all upcoming DAM User Groups, webinars, and training opportunities. 
• DAM system status: Subscribe to the system status to track outages. 
• Acquia Academy: Participate in online training courses and videos at your leisure to improve your DAM skills.
• Our product roadmap: Track upcoming and the latest product releases. Access our Trello board from the roadmap to vote on features you care about.

The Acquia DAM Community offers resources, training, and discussion groups that helps you empower your users and yourself, and it can help you succeed in your job. It also allows you to elevate other admins, learn, mentor, inspire, grow, and take your DAM site to the next level. It will continue to evolve and expand to meet your needs and desires, because we've built it with you in mind.